Terms & Conditions


Note how we handle your order within our available inventory.

In the event that one of our products is not available in our stock, we commit to contact you by email within 2 business days

from the date of the order informing you of the deadline within which the product can be delivered to you.

In addition, the availability of the products is indicative and non-binding.


Only the return of products in excellent condition in their original packaging will be accepted

with full content (accessories, instructions for use, etc.)

Please note that transport costs fall on the customer when the product is shipped (the product is shipped under the responsibility of the customer).

We advise you to return the product as a registered parcel and choose
possibly sending a declared value that represents the cost of the products you ship.

This is necessary in case of theft or loss of transport services.
In any case, the refund is at the discretion of the Customer.

Any product that has been damaged or damaged will not receive compensation.

If the product returned is incomplete or damaged, a price reduction will be applied according to the diagnosis made by the section www.vienoulas.gr

Privacy Policy


This Privacy Policy covers all personal data of the visitors / users / members that the site collects during the visit and use of its services. Also, this agreement covers the conditions for collecting, processing and managing the personal data of visitors / users / members from www.vienoulas.gr to any affiliated companies with it. This agreement does not cover in any way the relationship between visitors / users / members of www.vienoulas.gr and any services not subject to the control and / or ownership of www.vienoulas.gr.

Given the nature and volume of the Internet, under any circumstances, including the case of negligence, www.vienoulas.gr is not responsible for any form of damage the visitor / user of the pages, services, choices and contents of www.vienoulas.gr which it makes on its own initiative and with the knowledge of the terms hereof.

Collection and use of data

www.vienoulas.gr collects personal data:

  • when the visitor / user entered the services 
  • when using the products and/or services and
  • when visiting the pages and/or into the promotional / advertising programs.

www.vienoulas.gr uses the personal data of visitors / users / members for three general reasons:

  • the information supporting their clients/users and the selection of content offered, so that it is consistent with their general preferences
  • to satisfy individual customer requirements / users of the products and services available from
  • and informing them ofnew products and services offered.

Challenging and Disclosure of Personal Data

www.vienoulas.gr e-shop will  not sell, rent or in any manner publish and/or communicate any personal data from visitors / users / members of the www.vienoulas.gr to any third party, only if:

  • Has the explicit consent of the visitors / users / members for passing personal data
  • Flow of personal data to legal and/or natural persons who cooperate with www.vienoulas.gr is necessary for the implementation of the wishes and/or orders of users / members. Natural and legal persons who cooperate with the www.vienoulas.gr shall have the right to process the personal data users/members of the www.vienoulas.gr testify at this only insofar as is strictly necessary to provide support to  www.vienoulas.gr.
  • Instructed by compliance with the relevant provisions of law and to the competent and only the authorities.


www.vienoulas.gr may use cookies to identify the visitor / user of certain services and pages of  www.vienoulas.gr.

Cookies are small text files that are stored on the hard disk and each visitor / user and is not aware of any document or files from your computer.

Only used to facilitate access of the visitor / user in specific services of  www.vienoulas.gr for statistical purposes, in order to determine the areas in which the services of www.vienoulas.gr are useful or popular or for reasons of marketing.

The visitor/user of www.vienoulas.gr can set the server (browser) in such a way as to either warn them about the use of cookies on certain services of  www.vienoulas.gr, either to prevent the acceptance of cookies in any case.

In the event that the visitor / user of these services and pages of  www.vienoulas.gr does not wish to use cookies to identify may not have any further access to these services.

Links to other sites

www.vienoulas.gr may include links to other sites which are not controlled by the same, but by  third-party organizations (natural or legal persons).

In no case shall not be liable for the terms of the Protection of Personal Data of visitors/users which they pursue.

IP Addresses

The IP address through which the PC of the visitor/user has access to the Internet and then at www.vienoulas.gr is reserved for technical reasons and used exclusively for the compilation of statistics and application of safeguards.

Law & Compliance

He management and protection of personal data of the visitor/ user of the services of  www.vienoulas.gr are subjected to the conditions laid down in this section and the relevant provisions of Greek legislation (N. 2472/1997 for the protection of the individual and the protection of personal data as has been supplemented by the decisions of the Chairman of the Commission for the Protection of Personal Data, e.g. D. 207/1998 and 79/2000 and Article 8 of the n. 2819/2000 as the Law 2774/1999 and European law (Directives 95/46/EC and 97/66/EC).

These terms are formulated taking into account both the rapid development of technology and in particular of the Internet and the existing - although not fully developed - grid legal regulations on these issues.

In this context, any relevant rules will be subject to this section.

In any case www.vienoulas.gr reserves the right to change the terms of protection of personal data on information of visitors/users and within the existing or potential legal framework.

If a visitor/user does not agree with terms of protection of personal data provided - herein shall not use the services of  www.vienoulas.gr